Need More Than Just CEUs?
- Are you a CEO, administrator, director or manager looking to improve your organization's performance?
- Are you a health care professional (nurse, doctor, PT, OT, speech therapist, social worker) looking to earn CEUs or contact hours for license renewal?
- Are you a looking to improve your customer service or increase patient satisfaction
- Are you a health care provider looking to provide staff training to help improve HCAHPS survey scores?
- Are you looking for Disney Institute courses, programs or webinars for your organization?
Welcome to BrainSell Education
If you’ve answered “Yes” to any of the questions above, you’ve come to right place. Welcome to BrainSell Education, where patient meets customer. We are the leading provider of SUPRA-CLINICAL skills packaged solutions for health care professionals. These scientifically-backed training programs have been utilized extensively in other industries. Now, they are becoming increasingly important in health care as patients and government agencies demand more than just good quality care. It is becoming more and more important that every health care professional also provide excellent communication, excellent customer service and an overall positive experience to the patient.
At BrainSell Education, we understand that every person you treat is more than just a patient, every person you treat is also a customer. Through our SUPRA-CLINICAL skills packaged training solutions, we will provide you with a suite of training tools, printed materials, and support that you you can use to deal effectively with both patient and customer.
Our SUPRA-CLINICAL Skills Packaged Programs will Teach You to:
- Identify different communication styles and behavioral types to deal more effectively with patients, patient families, and co-workers resulting in improved patient outcomes, patient safety, and patient satisfaction.
- Use creative thinking strategies to solve everyday problems and resolve them more effectively.
- Uncover the benefits of humor as a great tool for diffusing conflict and enhancing wellness.
- Gain insight into the cultural and generational differences with your clientele and offer a more personalized approach.
- Employ Leadership principles in the management of your patients and the people you work with.
As we enter the 21st century, the time has never been more right to bring these SUPRA-CLINICAL skills to the health care environment. The challenges ahead demand it.
At BrainSell Education, we offer packaged training solutions and train the trainer programs which will help you develop the following areas within your staff:
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